Thank you for visiting and choosing Ghallia Parfums for Oud. Please read the terms and conditions of our shipping policy.
SHIPPING IS NOW BEING FULFILLED BY OUR SHIPPING PARTNER
All orders will be processed and dispatched twice a week on Tuesdays and Fridays with a cut-off time being 09:00 GMT the day before with any orders after this cut-off being processed for the following shipment dispatch. We hope to improve this shipping frequency to 24 hours and will update our customers as soon as we are able to do so.
Shipping is with free DHL or FedEx shipping on all orders over $599 worldwide and just $19.95 for orders below that amount.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can still occasionally occur due to unexpected customs checks or other events beyond our control.
* From our experience, due to the particular way that Canada Post and Customs operate, there may be a further delay in a package being delivered to that country.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Ghallia Parfums are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We will provide you with a tracking number so you can monitor your shipment and anticipate its arrival.
We use DHL and FedEx, both internationally recognised and secure courier services, ensuring reliable delivery. While we do not expect any issues, please note that once your order has been handed over for shipping, Ghallia Parfums is not responsible for any loss or damage that may occur during transit. However, we will exercise some discretion in the unlikely occurrence of such an event and see if we can help.
